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Monday, December 24, 2007

happiness i've earned

We often miss to appreciate a lot of interactions we make everyday. But little do we care that those small conversations and silly laughs make each of our days different from yesterday. We remember the conversations only with special people or with big shot persons. What struck me most about today was my ‘salon spree’. I was there for a hair treatment. While remedying my hair, the attendant chats with me. She advices me on how to manage my hair properly, natural substitutes for hair treatments and maintenance that I should do to care for my hair and some other simple things like where I study, what year level I am in, the price of hair treatments and just anything. I was sitting there for four hours or more. I got my hair wet, blowdried, ironed, treated, washed, blowdried again, ironed and when I got done, I thanked her and showed her a big smile. There were few employees who attended on me but only Ate Nita conversed that long with me.
I came to value that conversation maybe because of some interesting tidbits that we shared or maybe it was just her kind voice and caring gestures. It’s not everyday that I remember and appreciate interactions and small talks with other people whom especially I don’t have any connections with. There was such joy that she contributed to me. For that fours hours, I guess it’s also her job to exchange good conversations with customers.

>>the communication act delineated by the situation above was interpersonal. Which has the responder and initiator. On this communication act, we could apply the axioms 1 and 3 of the Uncertainty Reduction Theory, which were verbal communication (axiom 1) and Information seeking (axiom 3). Wherein for axiom 1 it says that the high level of uncertainty present at the onset of the entry phase, as the amount of verbal communication between strangers increases, the level of uncertainty for each interactant in the relationship will decrease. And also the communication can be depicted by axiom no. 3 which tells us that high levels of uncertainty cause increases in information-seeking behavior. It is evident on that situation that uncertainty was reduced because both of us continues to respond with each other while accompanying some questions that will somehow reveal who the speaker is and further relaxes each other’s impression.

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